Privacy Policy

Privacy Policy for Maison De Cheveux

Last Updated: 9/12/2024

At Maison De Cheveux, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and products. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and non-personal information to provide you with a seamless shopping experience. This includes:

Personal Information:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)

Non-Personal Information:

• IP address
• Browser type
• Device information
• Usage data (e.g., pages visited, time spent on our site)

How We Collect Information:

• When you create an account or make a purchase.
• When you sign up for our newsletter or promotions.
• Through cookies, tracking pixels, and similar technologies.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support and respond to inquiries.
• Send promotional emails, updates, and offers (with your consent).
• Improve our website, services, and customer experience.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties, such as:

• Payment processors (e.g., PayPal, Klarna).
• Shipping providers to deliver your orders.
• Marketing platforms (e.g., email service providers like Mailchimp).
• Analytics tools to improve website performance (e.g., Google Analytics).

4. Cookies and Tracking

We use cookies to enhance your browsing experience. These include:

• Essential Cookies: Required for website functionality.
• Performance Cookies: Help us analyze website usage.
• Marketing Cookies: Used to deliver personalized ads.

You can manage your cookie preferences through your browser settings.

5. Your Rights

As a customer, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct your information.
• Deletion: Request the deletion of your personal data.
• Data Portability: Receive your data in a structured, machine-readable format.
• Opt-Out: Unsubscribe from marketing emails or adjust cookie preferences.

To exercise these rights, contact us at [Insert Contact Email].

6. Data Security

We implement industry-standard measures to protect your personal information. This includes secure encryption, regular monitoring, and limiting access to sensitive data.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
Email: info@maisondecheveux.co.uk