Terms of Conditions

Last Updated: July 2026

Welcome to Maison De Cheveux.

These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

About Us

Maison De Cheveux is an online hair boutique based in the United Kingdom, offering premium-quality hair extensions and related products.

For any enquiries, please contact:

Email: info@maisondecheveux.co.uk

Placing an Order

By placing an order with Maison De Cheveux, you confirm that:

You are at least 18 years old or have permission from a parent or guardian.
All information you provide is accurate and complete.
You are authorised to use the payment method provided.

Once an order has been placed, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, pricing errors or product availability issues.

Pricing

All prices displayed on our website are shown in Pounds Sterling (£ GBP) unless otherwise stated.

We reserve the right to amend prices without prior notice.

The price charged will always be the price displayed at the time your order is placed.

Payments

We accept a range of secure payment methods offered through Shopify and our authorised payment providers.

Payment must be received in full before your order is processed and dispatched.

Shipping & Delivery

Please refer to our Shipping & Delivery page for information regarding processing times, delivery estimates and shipping policies.

Delivery times provided are estimates and cannot be guaranteed.

Maison De Cheveux is not responsible for delays caused by courier services, customs processing or circumstances beyond our reasonable control.

Returns & Refunds

Please refer to our Returns and Refund Policy pages for full details.

Due to hygiene reasons, hair extensions that have been opened, worn, installed, coloured, washed, cut or otherwise altered cannot be returned.

Product Information

We make every effort to ensure that product descriptions, images and specifications are accurate.

Please note that colours may vary slightly depending on your screen settings and device.

As hair is a natural product, slight variations in texture, colour and pattern may occur between batches.

These natural variations do not constitute a product fault.

Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product photography
Graphics
Videos
Text
Branding
Website design

is the property of Maison De Cheveux and may not be copied, reproduced, distributed or used without our prior written permission.

Website Use

You agree not to:

Use our website for unlawful purposes.
Attempt to interfere with the operation or security of the website.
Copy or misuse website content.
Submit false or misleading information.

We reserve the right to restrict or terminate access where these terms have been breached.

Limitation of Liability

To the fullest extent permitted by law, Maison De Cheveux shall not be liable for any indirect, incidental or consequential loss arising from the use of our website or the purchase of our products.

Nothing within these Terms & Conditions limits your statutory rights under applicable UK consumer protection legislation.

Privacy

Your privacy is important to us.

Please refer to our Privacy Policy for information about how your personal information is collected, stored and used.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes will become effective once published on this page.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Maison De Cheveux